r By Jaret Gordon
Ace’s Hardware’s J.D. Power Award Neighborhood Tour is headed to a store near you. Ace Hardware Payson of Payson is celebrating Ace Hardware ranking “Highest in Customer Satisfaction with Home Improvement Retail Stores” for the 10th year in a row by hosting a customer appreciation event on Feb. 17 from 11 a.m. to 3 p.m. The event is part of a cross-country tour celebrating Ace’s achievement by taking all 10 J.D. Power trophies on the road, visiting more than 35 states and more than 175 neighborhood Ace Hardware stores between July 2016 and April 2017, covering more than 35,000 miles. Ace Hardware Payson is located at 84 E. Utah Ave. in Payson.
“At Ace Hardware Payson, we strive to meet and exceed customer needs year after year, and we’re proud to be part of the family of Ace stores that are all committed to delivering a more personal kind of helpful,” said Jaret Gordon, owner of Ace Hardware Payson. “The J.D. Power Award Neighborhood Tour gives us the opportunity to say thank you to our customers.”
During the event, customers will have the opportunity to take a photo with the prestigious J.D. Power trophies as well as have the opportunity to win prizes and take advantage of in-store promotions in appreciation for their continued support of locally owned businesses like Ace Hardware Payson.
Ace Hardware has received the ranking of “Highest in Customer Satisfaction with Home Improvement Retail Stores” ever since J.D. Power began this study. The study is based on responses from nearly 3,000 consumers who purchased home improvement products or services in the previous 12 months. Ace Hardware ranked highest among major retailers with an overall satisfaction index score of 810 on a 1,000-point scale.
For more information on the J.D. Power Neighborhood Tour, visit Ace Hardware Payson. The store is open Monday through Saturday from 8 a.m. to 8 p.m. and closed Sundays.